Privacy Policy Welcome to EasySteps, a mobile application that provides usage instructions and customer service for various products. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines thetype of information we collect, how we use it, and the measures we take to protect your personal information.
1. Information We Collect We collect the following types of information:Usage InformationWhen you use our app, we may collect certain usage information, such as your device type, operating system, app version, and IP address. This information is collected automatically and is used to improve our app and provide better customer service.Personal InformationWhen you contact us for customer service, we may collect personal information, such as your name, email address, and phone number. This information is used solely for the purpose of providing customer service and is not shared with any third parties.
2. How We Use Your Information We use your information for the following purposes:Providing Customer Service We use your personal information to provide customer service and respond to your inquiries and requests.Improving Our App We use usage information to improve our app and provide a better user experience.
3. Information Sharing and Disclosure We do not share your personal information with any third parties except as required by law or to protect our rights.
4. Data Security We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard encryption technologies to protect your data in transit and at rest.
5. Data Retention We retain your personal information for as long as necessary to provide customer service and improve our app. We may also retain your information as required by law or to protect our rights.
6. App Updates In certain instances, we may collect email addresses from both users and email receivers to keep them informed about app updates and any other relevant information related to our app We handle these email addresses with the most confidentiality and respect for the privacy of both users and email receivers.
7. Changes to this Privacy Policy We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by email or by posting a notice in our app.
8. Children's Privacy Our app is not intended for use by children under the age of 18, and we do not knowingly collect personal information from children under the age of 18.9. Contact UsIf you have any questions or concerns about this Privacy Policy, please contact us at EasyStepsApp@gmail.com